Enterprise-Grade Security

Enterprise Security &
Compliance at Innoval

OptiSuiteC runs on SAP BTP — one of the world's most secure enterprise cloud platforms. We layer our own security controls on top to protect your compliance data at every level.

Request Security Documentation Vulnerability Disclosure

Security & Quality Certifications

ISO 27001

Information Security Management

SOC 2 Type II

Service Organisation Controls

CMMI Level 5

Process Maturity

SAP Certified

SAP BTP Partner

Security Architecture

Six layers of protection. Zero compromises.

Data Encryption

AES-256 encryption at rest for all tenant data. TLS 1.3 in transit. End-to-end encryption for SAP BTP API calls and inter-service communication.

AES-256 at rest

TLS 1.3 in transit

Encrypted backups

Key rotation policy

Access Control

Role-based access control (RBAC) enforced at every layer. SAP IAS-powered SSO, MFA, and zero-standing-privilege architecture to protect your organisation's data.

SAP IAS SSO + MFA

RBAC and least-privilege

Session management

IP allowlisting

Audit Trails

Tamper-proof, immutable logs for every user action, configuration change, and data access event — searchable, exportable, and SIEM-ready.

Immutable access logs

SIEM integration

Real-time alerting

90-day log retention

Penetration Testing

Quarterly external penetration tests by certified third-party firms. Continuous vulnerability scanning across our entire production infrastructure.

Quarterly external pentests

OWASP Top 10 coverage

CVE monitoring

72-hour critical patching SLA

Infrastructure & Resilience

Multi-region SAP BTP deployments with automatic failover. RPO < 1 hour, RTO < 4 hours. Geo-redundant backups tested monthly.

Multi-region BTP deployment

RPO < 1 hour

RTO < 4 hours

Monthly DR drills

Incident Response

Documented incident response playbook with defined severity tiers. P1 security incidents escalated immediately with 2-hour containment target.

Documented IR playbook

P1: <2hr containment

Customer notification SLA

Post-incident reports

Infrastructure

SAP BTP cloud. Global-grade reliability.

Our production environment runs exclusively on SAP Business Technology Platform — certified to the strictest enterprise standards, with multi-region deployment and automated failover.

SAP BTP

Primary runtime

Multi-region

EU + India + US

99.95%

Uptime SLA

<1 hour

RPO target

Network Isolation

Tenant workloads isolated at network level. No cross-tenant traffic. VPC-per-environment architecture.

Zero-Downtime Deployments

Blue-green deployment strategy ensures no downtime during platform updates or security patches.

Backup & Recovery

Automated daily backups with 30-day retention. Monthly full DR drills with documented RTO < 4 hours.

DDoS Protection

SAP BTP's native DDoS mitigation combined with Cloudflare WAF for application-layer protection.

Regulatory Compliance

Aligned with global data regulations.

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DPDPA 2023

India Digital Personal Data Protection Act compliance — data localisation, consent management, and data principal rights.

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GDPR

GDPR-aligned data handling for European operations — data minimisation, right to erasure, and processing records.

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SEBI & RBI

Financial data handling aligned with SEBI and RBI cybersecurity frameworks for regulated entities.

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MCA / Companies Act

Audit trail and data retention aligned with MCA requirements for SAP-hosted statutory records.

Responsible Disclosure

Found a vulnerability? Tell us first.

We operate a responsible disclosure programme. If you discover a security vulnerability in our platform, please report it privately. We commit to acknowledging your report within 48 hours and providing updates as we work towards resolution.

security@ivldsp.com

48h

Initial acknowledgement

5 days

Severity assessment

90 days

Coordinated disclosure

Need the full security report?

Enterprise customers can request our full security documentation pack — pentest summaries, SOC 2 reports, data processing agreements, and architecture diagrams.

Request Security Pack

Enterprise Security & Compliance at Innoval